We do not run a public phone line or contact form — we prefer email so that the correspondence is traceable and every conversation is reviewed by an editor. Please choose the inbox that best matches your enquiry below.
We'd like to hear from you
Whether you spotted an inaccuracy, want to flag an operator concern, or are an operator interested in being assessed, the editorial desk reads every message.
Editorial & corrections
Spotted a factual error or out-of-date bonus offer? Send the page link and the detail you'd like checked.
editorial@ukstarlist5.comOperator submissions
Licensed UK operators may submit a brand for editorial assessment. Please attach your UKGC licence reference.
partners@ukstarlist5.comPlayer feedback
Tell us about your experience with a featured operator. Both positive notes and complaints feed into our scoring.
players@ukstarlist5.comResponse times
Editorial enquiries are reviewed Monday to Friday. We aim to acknowledge factual corrections within one working day and to publish a fix within three working days where a change is warranted. Partnership and player feedback messages are reviewed on the same cadence but may take longer to receive a substantive reply.